Privacy Policy
Effective from August 14, 2026 - Last updated September 13, 2026
1. Who We Are
Naked Lobsters is a partnership operated by Iain Saunders and Caroline Grubb.
Location: Crowcombe, Taunton, United Kingdom.
Email: [email protected]
2. Data We Collect
Identity & Contact Data: Name and email address.
App Response Data:
Responses provided at app.nakedlobsters.com
Special Category Data:
If you choose to provide information regarding your health, wellbeing, or personal beliefs, we process this only with your explicit consent.
Financial Data:
We use third-party processors (Stripe) to handle payments.
We do not store your full credit card details on our servers; these are handled directly by the payment providers.
3. Automated Decisions & Profiling
We use interactive apps to help tailor your experience.
Diagnostic Voyage (app.nakedlobsters.com): Your answers generate a personalised profile. We use this to send you tailored content, digital products, and offers aligned with your personal development needs.
Your responses generate your personalised Decision Compass. This process is automated and does not constitute professional advice.
Your Rights: You have the right to contest any automated output or request human review by emailing [email protected].
4. Third-Party Processors
We share the minimum data necessary with the following providers to to ensure our service functions:
Funnel Launch (GoHighLevel): holds your name, email address, and payment/contact record; sends you your Decision Compass PDF and any secure access link by email; and processes marketing communications, if you've opted in.
Stripe: processes your payment, via Funnel Launch's checkout. We never see or store your full card details.
Anthropic: processes your session's free-text content to generate the AI reflections described in Section 3.
Replit / Neon (hosting & database): hosts the Decision Compass application and database, which runs on encrypted-at-rest infrastructure.
Decision Compass's App and Guided flows do not use Google Analytics, Google Tag Manager, or Meta/Instagram tracking pixels — see Section 6. Our public marketing pages (outside the paid product itself) may use separate analytics tools, governed by the cookie notice shown on those pages.
Google (Analytics & Tag Manager): To understand how users interact with our site.
Meta (Instagram): For engagement and marketing tracking.
5. Data Retention
We keep your data only as long as it's needed to provide the service, or as long as you'd reasonably expect us to hold a personal record you've paid for
| Data Category | Retention | |
|---|---|---|
| A completed, paid Decision Compass session | Retained as your personal record, indefinitely, unless you ask us to delete it | |
| Aggregated usage/analytics data (not free text) | Retained for up to 24 months | |
| An abandoned or incomplete session | Automatically deleted after 30 days | |
| Backups | Rotated within a 35-day window, so a deletion request takes effect everywhere within that time |
6. Your Rights (UK, EU, AU, CA, US)
Depending on your location, you have the following rights over your data:
Access & portability: request a copy of the data we hold on you, including your Decision Compass session content.
Correction & deletion: ask us to correct or delete your data, including a completed session's record.
Withdraw consent: opt out of marketing communications at any time via the unsubscribe link in our emails, sent through Funnel Launch.
Non-discrimination (US/CCPA): we will never provide a different quality of service because you've exercised your privacy rights.
To exercise any of these rights, email [email protected].
7. Cookies & Tracking
We use Google Tag Manager to manage tracking pixels. By using our site, you consent to the use of cookies for analytics and personalized advertising. You can adjust your browser settings to refuse cookies, though some parts of the site may not function correctly.
8. Age Restriction
Decision Compass is intended for use by adults aged 18 and over. We do not knowingly collect data from anyone under 18.
9. Changes To This Policy
We may update this Privacy Policy from time to time. The current version will always be published at decisioncompass.io/privacy.
10. Contact
For any questions about your data email: [email protected]
Questions about this policy? We're here. Get in touch.
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